Shipping policy

ASH

 

SHIPPING POLICY 

1. Overview

At ASH, we are committed to delivering your watches, jewelry, and accessories safely and efficiently across Pakistan.

2. Order Processing Time

  • All orders are processed within 1–2 working days

  • Orders are confirmed via call, SMS, or WhatsApp before dispatch

  • Orders may be canceled if confirmation is not received

3. Shipping Time

  • Estimated delivery time: 5–7 working days

  • Remote areas may require additional time

Please note that delays may occur due to courier services, weather conditions, or public holidays.

4. Shipping Charges

  • Shipping charges are calculated at checkout

  • We may offer free shipping on selected promotions or orders

5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over Pakistan.

Important:

  • Please ensure availability at the time of delivery

  • Orders may be canceled if repeatedly unreceived

6. Order Tracking

Once your order is shipped:

  • You will receive a tracking ID via SMS/WhatsApp/email

  • You can track your parcel through the courier service

7. Delivery Attempts

  • Courier companies usually attempt delivery 2–3 times

  • If the order is not received, it may be returned to us

8. Incorrect Address or Contact Details

Please ensure your shipping details are correct.

ASH is not responsible for:

  • Failed deliveries due to incorrect address or phone number

  • Delays caused by incomplete information

9. Damaged Parcel

If your parcel arrives damaged:

  • Do not accept it if visibly opened or broken

  • Contact us immediately with proof

10. Order Cancellation

  • Orders can be canceled before dispatch only

  • Once shipped, orders cannot be canceled

11. Delays & Liability

ASH is not responsible for delays caused by:

  • Courier services

  • Natural events or unforeseen circumstances

12. Contact Us

For shipping-related queries:

Email: hello@ashinpk.com
WhatsApp: [Your Number]

By placing an order with ASH, you agree to this Shipping Policy.